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GREGORY: Jim, you've been covering government for a long time, from the White House to the Pentagon, all over town. I spoke to somebody very high up in the administration who says, "You know what? This is a tech problem. This is a technology problem. Shinseki's a good guy, just like HHS Kathleen Sebelius, very competent, but the departments are too technologically challenged to keep up with the demand that they're trying to place on him."
MIKLASZEWSKI: That's right. First of all, I agree with the congressman. You know, Secretary Shinseki was a great general. He served the military well. But quite frankly, instead of Shinseki, what the VA and the veterans need right is a General George Patton, somebody who's going to be aggressive and fight politically.
MIKLASZEWSKI: And Shinseki's--
GREGORY: And what came through from your reporting this week, this is not somebody who necessarily commands the stage to say, "We're going to get thing-- we're going to change things."
MIKLASZEWSKI: And that's been his MO--
MIKLASZEWSKI: --throughout his entire career. But very quickly, back to the problem itself. First of all, you have the most entrenched bureaucracy in Washington. You have a VA that is overwhelmed and under-resourced. And I don't care what people say, Shinseki or not, there's just not enough money right now in the federal government to fix it. Other changes have to be made.
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