VIDEO: Starbucks Customer Calls Out Barista for $200 Theft

Military wife Juana Martinez rolled video as she called out the drive-thru Starbucks barista in Lakewood, California who admitted to stealing credit card information that Martinez said was used to spend $200 fraudulently.

Martinez appears in the video driving through the same drive-thru window she had visited on New Years Day. As the barista appears in the window, Martinez accuses the woman of stealing the information during the prior visit and using it to spend over $200 at a grocery store. It isn’t long before the woman, who identified herself as 19-years-old, admits the offense and begs Martinez not to press charges.

Martinez told the Daily Mail that the theft left her short on paying rent for the month.

A text message resulting from a $200 purchase at a local grocery store using the card led Martinez to contact the store. An employee given description of the card user reminded Martinez of the barista. She told the Mail that she has filed a report with police regarding the theft incident.

Martinez says in the video, “So we got you on camera yesterday at Ralph’s for $212, so just know that the cops are coming up here. They’ve recorded your a** and everything. You took a copy of my f****** card the other day on New Year’s Day. You know what you did.”

Responding to Martinez’s question, “So what are you sorry about?” The barista can only muster, “I am a good child. I swear I am really good. I really do go to school. I’m 19. I play soccer.”

The accused repeatedly begs Martinez not to make her face the repercussions of her actions, “I’m so sorry, ma’am–can you please not press charges?” Martinez affirms charges would be filed regarding the theft, “I am seriously gonna press charges on you.”

Starbucks confirmed that the employee has been fired, according to the report, saying, “We were extremely troubled to learn of this incident and are working directly with the customer to address this situation.”

Follow Michelle Moons on Twitter @MichelleDiana


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