Call Failed: Luxury Berlin Hotel Denies Erasing Israel From In-House Phonebook

A luxury hotel in Berlin has been accused of erasing the Israel international dial codes from its in-house telephone directory. The allegation was made by French filmmaker Claude Lanzmann (pictured) who added that the omission was made for the sake of the hotel’s Arab clients.

Mr. Lanzmann,  the Jewish director who shot the 1985 Franco-British documentary “Shoah”, was a guest at the hotel on Tuesday. He said he was searching the international dialling codes in the directory supplied when he noticed that the Israeli 972 country code was absent.

The acclaimed director then wrote an editorial that appeared in the Frankfurter Allgemeine Zeitung and in the French daily “Le Figaro”, claiming that the Hotel Bristol had intentionally left Israel out to mollify the delicate sensibilities of its Middle Eastern clients.

He wrote that he inquired about the omission and was told by one of the hotel staff that Arab clients had specifically urged the hotel not to put the Israeli code on its list.

“One cannot fight against Arab terrorism and at the same time allow Israel to be eradicated at one of the noblest and most important hotels in Berlin,” he wrote.

Mr. Lanzmann described the event as being particularly poignant as it happened when he was staying at the hotel for the first time since he was there in 1986 to present “Shoah” to the Berlin Film Festival.

But the hotel, belonging to the Kempinski group near Kurfürstendamm in the west of the capital, denied any effort to isolate Israel from its guests. It said the dialling code directory only includes the names of 35 countries, the Süddeutsche Zeitung reports.

“There is no instruction on the part of the hotel management or from the Kempinski Group to take the Israeli dialing code out of the telephone directory,” the company stated in a media release.