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PC gaming service Steam exposes user information in caching error

WASHINGTON, Dec. 26 (UPI) — Valve’s popular PC gaming service Steam briefly went offline after users reported a security flaw that exposed personal account information.

The incident occurred on Friday afternoon when Steam users reported the company’s home page loading in languages from other regions and found they were able to access account details belonging to other users.

Steam’s online store was later shut down after users were granted access to e-mail addresses, online wallets and purchase histories that were not their own.

A few hours after the store relaunched Valve released a statement citing a caching issue as the source of the problem and assuring users that no unauthorized activities were reported.

“Steam is back up and running with out any known issues. As a result of a configuration change earlier today, a caching issue allowed some users to randomly see pages generated for other users for a period of less than an hour,” the statement read. “This issue has since been resolved. We believe no unauthorized actions were allowed on accounts beyond the viewing of cached page information and no additional action is required by users.”

The issue is not believed to be a result of hacking, despite stated plans for attacks on similar services such as Playstation Network and Xbox Live.


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