Tag: Veteran Health Administration

Veteran Probe in Houston: Appointment Data Disguised

HOUSTON, Texas — A federal investigation has found that two supervisors and a director at the Michael E. DeBakey VA Medical Center and its associated clinics, were manipulating patient appointment statistics by recording clinic cancellations as patient cancellations. The report of the VA Office of Inspector General claims that the problems at the VA persist “because of a lack of effective training and oversight.”