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CBS Report: User Info Getting Messed Up During ObamaCare Enrollment

CBS Report: User Info Getting Messed Up During ObamaCare Enrollment

CBS anchor Charlie Rose and Norah O’Donnell discuss the upgraded Obamacare website weekend update with John Dickerson

Dickerson “The key thing to look for here is whether the information that’s coming from the website, if it’s working, gets to the insurance companies, it’s accurate, and the insurance companies can use that information to send a packet out to somebody so they actually have insurance,”

O’Donnell “I’m still a bit confused, I know the website will work smoothly for the vast majority of users, but isn’t it also true that the insurance companies say they’re not getting the information from the website correctly? Sometimes people feel that they’ve entered all the information and the insurance company has no record, The back end isn’t working yet.”

Dickerson “It doesn’t matter, frankly, if the website is working if everything gets messed up from the period where you choose a plan to the insurance company gets the information,”

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