Employees at a Five Guys Burgers and Fries in Miami Beach, FL are in hot water after video of a fight with a customer has surfaced.

Although it is unclear what started the brawl, NBC New York reports that the customer was drunk and was being loud, but was not physical. The employees then threw cups at the woman, which is when things started to escalate.

Five Guys area supervisor Tina Holley released the following statement to NBC 6 via email:

The actions displayed in this video are simply unacceptable. We are working with the franchise owner to do a full investigation and ensure appropriate disciplinary actions are taken.

Miami Beach police said they never received any calls to their dispatch center from the location over the fight.

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