Twitter has temporarily stopped the process of user verification after facing accusations of politicizing the process.
In a statement on Thursday, Twitter claimed that, “Verification was meant to authenticate identity & voice but it is interpreted as an endorsement or an indicator of importance.”
“We recognize that we have created this confusion and need to resolve it,” they declared, before adding, “We have paused all general verifications while we work and will report back soon.”
Twitter CEO Jack Dorsey also made a statement, proclaiming, “We should’ve communicated faster on this (yesterday).”
“Our agents have been following our verification policy correctly, but we realized some time ago the system is broken and needs to be reconsidered,” he expressed. “And we failed by not doing anything about it. Working now to fix faster.”
Users expressed outrage this week after Twitter verified Charlottesville alt-right rally organizer Jason Kessler.
In response, Twitter pointed out that user verification serves the sole purpose of verifying a public figure’s identity. However, others quickly accused the company of hypocrisy, citing the removal of verification of conservatives.
WikiLeaks Founder and Editor Julian Assange has repeatedly been denied Twitter verification too, despite being a major political figure with over 550,000 followers.
It is currently unknown as to when the Twitter user verification process will resume and what changes will be made to the process the company calls “broken”.