Report: Online Chatbot Could Be Used to Sue Equifax for Up to $25,000

An online chatbot which was originally created to help users overturn parking tickets could be used by those affected by the Equifax data breach to help sue the company for up to $25,000.

Following a cyber-attack against Equifax, it was reported that up to 143 million individuals may have had their personal details compromised. It was also revealed that the company’s Terms of Use for the site, which allowed consumers to check if they had been affected, included a section that stated using the website forfeits the right to sue Equifax. The credit monitoring company has since waived that clause.

DoNotPay is an A.I.-powered chatbot which helps walk users through the legal process, such as helping with which forms need to be filled out and filed. The “world’s first robot lawyer,” as creator Joshua Browder dubbed it, was also modified in March to help migrants claim asylum in Western countries such as the United States, Canada, and Britain, is now updated to help file small claims against Equifax.

The Verge reports that users only need to input their name and address and the site “generates eight pages of lawsuit documentation in PDF form for you to print and file.”

“Even if you want to be part of the class action lawsuit against Equifax, you can still sue Equifax for negligence in small claims court using the DoNotPay bot and demand maximum damages,” reported The Verge. “Maximum damages range between $2,500 in states like Rhode Island and Kentucky to $25,000 in Tennessee.”

Browder was reportedly one of the consumers affected by Equifax’s security breach and declared, “I hope that my product will replace lawyers, and, with enough success, bankrupt Equifax.”

Charlie Nash is a reporter for Breitbart Tech. You can follow him on Twitter @MrNashington and Gab @Nash, or like his page at Facebook.


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