Connecticut Exchange's Website 'Glitchy'

According to CT Mirror, Connecticut’s ObamaCare exchange, called Access Health CT, suffered some “glitchy” website problems, but managed to enroll its first member just before 9:30 a.m. Tuesday.

CEO of Access Health CT Kevin Counihan was an in-studio guest on WNPR’s “Where We Live” at the time his exchange website was scheduled to launch. After hearing reports that people were unable to access the new website, Counihan reportedly received another text message that the site was live.

Counihan expects his exchange to enroll 80,000 to 100,000 people in its first year. The enrollment period began on Tuesday and runs through March 31st. Coverage does not take effect until January 1st.

About midway through the morning, Access Health CT’s website was not fully accessible. It gave some visitors a “logout confirmation” message rather than the protocol for exploring options and signing up.

According to the Advisory Board Company, a consulting firm that keeps a running list of how well exchanges are working throughout the nation, 17 states had “glitches” Tuesday morning, including Connecticut, New York, New Jersey, Pennsylvania, New Hampshire, Vermont, and Colorado, and were deemed “not ready.”

 

 


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