EBay Email Account Hacked with Logo of Naked Woman

This illustration picture taken on July 24, 2019 in Paris shows the logo of the US web auctions application Ebay on the screen of a tablet. (Photo by Martin BUREAU / AFP) (Photo credit should read MARTIN BUREAU/AFP/Getty Images)
MARTIN BUREAU/AFP/Getty Images

Auction site eBay is investigating after users in the United Kingdom were left wondering if the site was hacked after its U.K. email account featured an image of a naked woman.

Buyers and sellers aired their grievances on social media and shared how baffling it was to see an avatar featuring a scantily-clad woman wearing only underwear on the email profile of a major business, the Daily Mail reported.

Twitter user @chlo_imrie shared the photo of the topless woman, saying, “Umm @eBay wtf why is this your email picture.”

Another Twitter user, Gavin Storey, said he was a “little bit concerned” by the profile image the auctioneer used for its email address:

A Twitter user by the name of Jack also chimed in, questioning why the email profile picture would feature a pornographic image:

The BBC reported that the image appeared at the top of eBay U.K.’s messages containing notifications, receipts, and status reports for Microsoft Outlook mobile app users.

Once Microsoft applied an update to fix the flaw in the app, eBay’s icon returned to its familiar logo, according to the BBC.

News about the icon’s appearance circulated on Twitter and on the CasualUK Reddit forum.

EBay told the U.K. tech news site The Register that it was “investigating the root cause” of the incident.

“We are in touch with Microsoft– one of our email service providers in the UK– who is actively investigating the root cause of the matter,” said an eBay spokesperson, according to The Register. “Microsoft has assured us that they’re taking all the necessary steps to address the issue.”

The U.S.-based online auction company also said there was no reason to think user data or systems had compromised the change in icon.

Microsoft also said it would be looking into the incident.

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