Obamacare Online Chat: 'We're Having Technical Problems'

Obamacare Online Chat: 'We're Having Technical Problems'

The online customer information chat feature on the government’s main Obamacare page, www.HealthCare.Gov,  is not working.

Users are receiving error messages that read: 

Sorry, Health Insurance Marketplace Live Chat isn’t available right now. We’re having technical problems. We apologize for the inconvenience. Please try again later, or call our Customer Service Center at 1-800-318-2596.

We look forward to helping you.

The Hill is reporting that others using the Obamacare “live chat” feature are “ultimately sent to pages with incomplete or nonsense text, perhaps due to heavy traffic.”

Earlier, Rep. Tim Huelskamp (R-KS) tweeted a photo showing the Obamacare exchange website was down nine minutes after it launched. 


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