gig economy

Uber Loses a Billion Dollars – Again

Ride-sharing giant Uber is continuing to have a rough time turning a profit, with the company’s third-quarter earnings revealing a net loss of $1.2 billion for the last three months despite revenues that continue to grow.

Uber CEO Dara Khosrowshahi rides a bike

Lawsuit: Grubhub Tricks Customers with Hidden Fees, Misleading Ads

The District of Columbia is suing Grubhub for deceptive trade practices, claiming that the company has exploited both customers and restaurants. According to the lawsuit, “The company deceived users with a promotion that claimed to support local restaurants during the heart of the pandemic. But in reality, this program cut into struggling restaurants’ profit margins while padding Grubhub’s bottom line.”

GrubHub bus ad

New York City Approves Legislation to Improve Conditions for Gig Economy Workers

New York City has become the first city in the U.S. to take steps to improve the working conditions of delivery drivers and other gig economy workers by approving a package of legislation mandating minimum pay and addressing many of the issues that workers for app-based delivery services like Grubhub, DoorDash, and Uber Eats regularly face.

DoorDash allows restaurants to choose commissions in post-pandemic world. Here, a DoorDash delivery man is seen in Manhattan.

Uber Pledges $1 Million to Help Afghan Refugees

Gig economy giant Uber is pledging $1 million to help Afghan refugees in the wake of President Joe Biden’s disastrous withdrawal from Kabul, which resulted in 13 U.S. service members killed, American citizens left behind, the bombing and killing of citizens, as well as other forms of chaos that ensued as the president bungled the end of America’s costly 20-year war in Afghanistan.

Uber CEO Dara Khosrowshahi rides a bike

Gig Economy Woes: Uber and Lyft Are Scrambling to Find Drivers

Ridesharing giants Uber and Lyft have begun improving the perks that drivers receive amid a shortage of drivers across the United States. One Uber executive made clear the extent of the problems ridesharing companies are having in finding drivers: “This is a moment of deep introspection and reflection for a company like ours to pause and say, ‘How do we make the proposition for drivers more attractive longer term? It is absolutely a reckoning.”

SAN FRANCISCO, CALIFORNIA - MARCH 22: The Uber logo is displayed on a car on March 22, 2019 in San Francisco, California. Uber Technologies Inc. announced that it has selected the New York Stock Exchange for its much anticipated initial public offering that could be one of the top five …

Amazon, Uber Let Criminals Use ‘Fake Driver’ Scam to Become Your Driver

Some of the largest delivery companies in the United States, including Amazon, Uber, and various food delivery firms, reportedly fell victim to a basic “fake driver” scam, according to a recent Justice Department complaint. The scam involved selling driver identities to others, meaning criminals could deliver customer’s food or drive them to the airport.

Amazon delivery driver

Uber Loses UK Legal Battle as Drivers Are Rules to Be Workers

Ride-sharing giant Uber has lost its final appeal in a long UK legal battle over whether its drivers are self-employed contractors or legally-recognized workers. The ruling draws an end to a five-year-long legal fight and is a major setback for Uber that could affect all gig workers in the United Kingdom.

SAN FRANCISCO, CALIFORNIA - MARCH 22: The Uber logo is displayed on a car on March 22, 2019 in San Francisco, California. Uber Technologies Inc. announced that it has selected the New York Stock Exchange for its much anticipated initial public offering that could be one of the top five …

Uber Software Engineer Explains Why He Doesn’t Support Company’s Push for California Gig Economy

In a recent article, Uber software engineer Kurt Nelson explained why he would be voting against California Prop 22 despite being employed by the company pushing it. Prop 22 seeks to classify gig economy drivers as independent contractors, a cause Uber has spent many millions of dollars supporting. It would in effect reverse the recently passed AB 5 law that forces gig economy companies like Uber and Lyft to classify their drivers as employees instead of contractors.

Uber can continue operating in London until its appeal is heard in May or June

Walmart Rolls Out 2-Hour Grocery Delivery Service

Retail giant Walmart is reportedly testing a new ‘express’ grocery delivery service promising two-hour deliveries as record usage of third-party delivery services during the Wuhan coronavirus pandemic has led to delayed orders, fewer open delivery windows, and more stress for customers not willing to visit brick and mortar shops. The service will be rolled out to nearly 2,000 stores in May.

A shopper walks down an aisle in a newly opened Walmart Neighborhood Market in Chicago September 21, 2011. REUTERS/Jim Young

Bokhari: The Booming ‘Gig Economy’ Is a Plutocrat’s Paradise

In days past, if you were risking your life for low pay, that likely meant you were a soldier. The upside: survival skills, high status, a free college degree, and good benefits. These days, though, you can risk your life for low pay and get none of those benefits, as a member of the pandemic “Gig Economy.”

Instacart CEO Apoorva Mehta

Report: Customers Lure Instacart Shoppers with Big Tips – then Stiff Them

Some Americans have been exploiting a loophole within the Instacart grocery delivery service app that allows them to lure delivery people in with promises of a large tip only to then cancel the tip shortly after their order has been delivered. One delivery person told reporters that a $55 tip was changed to $0 shortly after she delivered a large grocery order.

© AFP/File Frederic J. BROWN

Meal Delivery Companies Hurt, Not Helped by Coronavirus

In a surprising turn of events, it seems that online meal delivery services are having a hard time dealing with the Wuhan coronavirus pandemic. Analysts at Deutsche Bank commented, “Whilst the COVID-19 outbreak could intuitively be seen as beneficial to online food delivery players, with millions of people under lockdown, we conclude that this is not the case.”

© AFP/File Angela Weiss

Uber, Postmates Sue California to Stop Gig Worker Law

Ride-sharing giant Uber and courier service Postmates have filed a lawsuit aimed at putting the brakes on California’s new law that will reclassify gig workers as employees, potentially burdening tech companies with millions of dollars in new personnel costs.

Uber, Lyft end mandatory arbitration for sex misconduct claims