Lawsuit: Grubhub Tricks Customers with Hidden Fees, Misleading Ads

The District of Columbia is suing Grubhub for deceptive trade practices, claiming that the company has exploited both customers and restaurants. According to the lawsuit, “The company deceived users with a promotion that claimed to support local restaurants during the heart of the pandemic. But in reality, this program cut into struggling restaurants’ profit margins while padding Grubhub’s bottom line.”

GrubHub bus ad