Sources: Healthcare.Gov a 'Nightmare'
The growing consensus is that problems plaguing the recently launched ObamaCare website Healthcare.gov go well beyond handling the initial amount of traffic and include serious software and hardware issues.
Worse, even if it were running correctly, many believe it's incapable of providing potential consumers with correct information. Add those issues together and Obama may have been smart to go along with Republicans who sought to delay implementation of the law.
... a source close to the insurance industry said things aren’t looking good so far. State and federal systems appear to have problems communicating with each other, and insurers aren’t confident in the accuracy of subsidy calculations for the few consumers getting that far in the process.
“It just sounds like a nightmare,” the source said.
If the tech is so decidedly not ready for prime-time, one has to wonder just how much of the law may not be ready, either.
Reuters spoke with five outside technology experts who say "they believe flaws in system architecture, not traffic alone, contributed to the problems".
That creates a problem given the Obama administration's likely false claims that the issues are simply traffic related. Scaling up a website to accomodate more traffic than was perhaps initially expected isn't rocket science; however, trying to do it with a system that is technologically flawed can be all but imp[ossible.
"Adding capacity sounds great until you realize that if you didn't design it right that won't help," said Bill Curtis, chief scientist at CAST, a software quality analysis firm, and director of the Consortium for IT Software Quality. "The architecture of the software may limit how much you can add on to it. I suspect they'll have to reconfigure a lot of it."