The Conversation

Secret report details utter failure of Massachusetts ObamaCare exchange

Everything about ObamaCare is wrapped in lies, evasions, and obfuscation.  Fox Mulder and Dana Scully never had to go through this many layers of cover-up to get at the truth.  

That's true of the state exchanges as well as the federal operation.  For example, the Boston Herald had to use a crowbar to pry a secret "not for public release" report out of the Massachusetts Health Connector... a report so carefully buried that even exchange board members were unaware of its existence.  The Herald gives us a good idea of why this report had to be kept from the public, while a shorter, somewhat less damning - but still "blistering" - was released:

There was never any actual performance testing of the website before it went live Oct. 1 — a failure that “should have been enough to delay its launch,” said Joshua Archambault of the Pioneer Institute. “Yet the state moved forward anyway, and we have witnessed the anxiety and pain these problems have caused”;

There was no accountability for staffers for failing to perform;

The project wasn’t properly coordinated. “People that were supposed to be talking to each other weren’t,” said Bill Curtis, the chief scientist at CAST Software; and

Even early on in the project, MITRE analysts found, the site was displaying the same glitches that would later plague applicants when they tried navigating.

“To sum it all up in one word — amateurish,” Curtis said. “There’s a lot more 
information, and some of it is fairly alarming. It really looks like the first report is an 
executive summary. The 
second report really provides all the details ... some of which makes you suspect they found even more things.”

So ObamaCare managed to be an epic disaster even in a state that already had RomneyCare up and running.  Nobody involved with this clusterfark gave a second thought to the inconvenience, anguish, and waste of time they dumped on the public by pulling the trigger on a system that was nowhere near ready for launch - either in states like Massachusetts, or Washington D.C.

“To sum it all up in one word — amateurish,” Curtis said. “There’s a lot more 
information, and some of it is fairly alarming. It really looks like the first report is an 
executive summary. The 
second report really provides all the details ... some of which makes you suspect they found even more things.”



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